Support & Maintenance
Proactive maintenance, fast fixes, and security updates for your existing site.
What's Included
- Uptime monitoring setup
- Weekly update reports
- Monthly health report
- Up to 2 hours content edits/month
- Daily automated backups
- Security firewall setup
- Emergency response SLA
What's Included
- Uptime monitoring setup
- Weekly update reports
- Monthly health report
- Up to 2 hours content edits/month
- Daily automated backups
- Security firewall setup
- Emergency response SLA
Your website is a live business asset — it needs ongoing attention to stay fast, secure, and up-to-date. Our support plans cover everything from routine plugin updates to emergency fixes and proactive performance monitoring.
Why choose us for Support & Maintenance
24/7 uptime monitoring with instant alerts
Weekly plugin and core updates
Daily off-site backups
Security scanning and malware removal
Performance monitoring and speed fixes
Content updates (text, images, pages)
Priority bug fixes and emergency support
Monthly health report
SSL certificate management
Our Process
Site Audit
We review your current site, hosting, and security posture before onboarding.
Setup & Hardening
We install monitoring, configure backups, and apply security hardening.
Ongoing Maintenance
Weekly updates, monthly reports, and proactive performance checks.
Priority Support
Any issues are escalated immediately with a 4-hour response SLA on all plans.
Frequently Asked
Click any question to expand the answer.
Critical issues (site down, hack) are responded to within 1 hour on all plans.
Yes — we support Next.js, Webflow, Shopify, and custom platforms.
Additional hours are billed at our standard rate. We will always inform you before exceeding the allocation.
Let's build something
remarkable.
Whether you need a quick landing page or a full custom platform — we're ready to turn your vision into reality.